Additional Services

Blood Bank


We proudly hold donation clinics at our practice to help save the lives of Dogs.  For donation dates please call the clinic at 204-467-2481 and ask to speak with Melissa to see if your dog can donate.


Can My Dog Be A Blood Donor ?

What exactly happens during a blood donation?

  • A small area on your dog’s neck will be shaved and a Veterinarian/RAHT collects the blood from the jugular vein. They will collect approximately 450 ml (1pint).

Does my dog need to be sedated during the donation?

  • Your dog is not required to be sedated during the donation. This donation lasts for less than 5 minutes.

Is the procedure painful or will it harm my dog’s health?

  • The process will not jeopardize your dog’s health and is not painful. Your dog will experience only the inconvenience of lying still for a few minutes.

What happens to the blood after it is collected?

  • Once the blood collection is complete the C.A.B.B will process the donation into blood components. One blood donation is capable of helping up to 4 patients requiring blood. These components will then be available to veterinarians across Canada.

Why should my dog become a blood donor?

  • You and your dog will be helping other dogs across Canada by assisting veterinarians to treat dogs for conditions such as these:
    • Treating anemia
    • Treating parvovirus infections
    • Treating dogs who have eaten rat poison
    • Support during and after major surgeries
    • Support for injuries sustained from a car accident
    • Supporting dogs who have Von Willebrand’s disease or Hemophilia A
    • Support during cancer therapy

What benefits will my dog receive?

  • Along with the satisfaction of knowing that you have participated in a program that will save lives of other pets, your dog will receive the following benefits:
    • One free unit of a blood component for each unit of blood donated, if your dog ever requires blood in its lifetime
    • Free microchip identification after 2nd donation
    • Bandana & blood donor dog tag
    • milestone dog tags for 5, 10 & 15 donations

All of our life-saving donors are loved animals volunteered by their owners. If your dog is:

  • Healthy and even tempered
  • Weigh 50lbs. (23kg) or more but not overweight
  • Between 1-8 years of age to start- retirement at 8 years of age
  • Up to date on vaccinations
  • On heartworm preventative medication recommended but not required

Then your dog is a potential donor!

If you are interested in helping to save the lives of other dogs, please contact us.

First Aid


Owners that have a basic knowledge of pet first aid are better able to give their pet a fighting chance in an emergency. Basic first aid skills can help keep your pet alive, alleviate pain and suffering and prevent further harm when transporting the animal to the veterinarian or hospital.

Don’t panic! Protect yourself from injury – prepare in advance!

When faced with an injured or severely ill pet, take a moment and assess the situation. Decide if there is danger of further injury to the animal or first aid giver. Ensure that you will not be injured, either by the surroundings or the animal. Determine if the pet needs to be moved immediately. How you approach an injured pet safely is important. Animals may respond to pain and fear instinctively and react with aggression. You cannot assume a docile pet will not bite. Try to remain calm and speak in a soothing voice. Towels may be used to cover the pet’s head to make him feel safer while you transport him. When appropriate or required to avoid bites, handmade muzzles may be used, use a strip of soft cloth, rope, necktie or stocking. Wrap around the nose, under the chin and tie behind the ears – make sure the animal is able to pant) are helpful in avoiding bites. Prepare in advance by familiarizing yourself with the location and phone numbers of emergency animal care facilities.

Have an Animal First Aid Kit on hand

These can be bought, or make your own and include:

  • Pet first aid manual
  • Roll cotton
  • Cotton balls/gauze pads
  • 1″ white tape
  • Elastic bandage wrap
  • Hydrogen peroxide
  • Antibiotic ointment/wipes
  • Scissors
  • Eyewash/eye ointment
  • Silver nitrate
  • Ear swabs
  • Tweezers
  • Oral syringes
  • Balanced electrolyte fluid
  • Plastic gloves
  • Pet thermometer
  • Instant ice pack
  • Muzzle

**check expiry dates on all medications to ensure efficacy

Basic First Aid Procedures

All of the following situations require immediate veterinary care:


  • Muzzle animal if required
  • Wash your hands thoroughly, if possible
  • With blunt point scissors, gently clip hair from margins of wound
  • Clean the wound with a gentle stream of cold water
  • Apply antibacterial cream or solution
  • Wrap large wounds to keep them clean. Apply pressure to profusely bleeding wounds
  • See your vet as the wound may become infected and require antibiotics

Bleeding (external)

  • Apply firm direct pressure to areas with a thick gauze pad until bleeding stops

Bleeding (internal)

  • Symptoms include bleeding from the nose, mouth, rectum, coughing blood, blood in urine, pale gums, collapse, rapid or weak pulse
  • Keep animal as warm and as quiet as possible


  • Symptoms include weak pulse, shallow breathing, nervousness, dazed appearance
  • Often accompanies severe injury or extreme fright
  • Keep animal restrained, quiet and warm
  • If unconscious, keep head level with the rest of body

Burns (chemical)

  • Muzzle animal
  • Flush burn immediately with large quantities of cold water

Burns (severe)

  • Muzzle animal
  • Apply ice water compresses onto burn area
  • Bring to the veterinarian


  • Signs of choking include pawing at the mouth, gagging, drooling, difficulty breathing
  • Force mouth open, pull tongue forward and inspect mouth and throat
  • If pet is cooperative and the object can be seen, grasp with pliers and remove
  • Small dogs and cats: If the object is lodged hold the animal with its head down and hind quarters elevated and give 3-4 sharp taps to the chest
  • Large dogs: Stand over the dog with arms around the body, just behind the last ribs. Make a fist with other hand and exert a quick, forward and upward thrust. Repeat.
  • Give mouth to nose respiration

Mouth to nose respiration

  • Clear mouth of any foreign object or vomit
  • Clamp animal’s muzzle closed with hands
  • Exhale into animal’s nose at a rate of 12-15 breaths per minute
  • Combine with cardiopulmonary resuscitation (CPR)

Cardiopulmonary resuscitation (CPR)

  • Lay animal on its side on a flat surface
  • Hold muzzle with one hand and begin mouth to nose respiration
  • Place heel of other hand on the chest wall behind the shoulder to apply cardiac massage
  • Compress chest wall rhythmically at 60-80 times a minute
  • For small dogs and cats, place fingers under the chest wall. Place thumb over the chest and compress chest from both sides


  • Symptoms include pain, limb at an odd angle or inability to use a limb
  • Muzzle pet and look for bleeding, if you can control bleeding without causing further injury do so
  • Do NOT try to set the fracture by pulling or tugging at limb
  • Transport to the veterinarian immediately, supporting the injured part as best you can


  • Symptoms include convulsions, diarrhea, salivation, weakness, depression pain
  • Record what the pet ingested and how much
  • Call your veterinarian or poison control center
  • Do not try to induce vomiting
  • If toxins are on the skin coat, ask for directions on if and how to wash them off


  • Symptoms include rapid or laboured breathing, vomiting, high body temperature, collapse
  • Place animal in a tub of cool water, or gently wrap in a cool wet towel
  • Do not overcool animal. Stop when rectal temperature reaches 103F
  • Call your veterinarian

These situations may not require immediate veterinarian care, but it is best to consult your doctor to be sure:


  • Withhold food for 12-14 hours
  • Then slowly increase the amount of water and foods given over a 24 hour period
  • Call your veterinarian


  • Withhold food for 12-14 hours, but not water
  • At home treatments can make things worse – consult your veterinarian

Be safe, not sorry

Responsible pet owners keep their pets from harm by keeping them close at all times while outdoors, removing dangerous substances from their reach in the home, keeping all medical files and vaccines up-to-date and ensuring pets are clearly identified. It is also beneficial in an emergency situation if your pet is healthy and happy, so make sure they get a nutritional diet, plenty of exercise and of course, lots of love.



For your convenience, we offer both an in-house pharmacy and an online service so we can meet all your pet’s needs. We provide medications, flea and tick control products, and heartworm preventives—all at competitive prices. We’ll also pass along any discounts or rebates from drug manufacturers.

When you order from us, you’ll know that the products you’re purchasing have been stored properly and are approved for use in Canada. And if you have any questions, you can ask your veterinarian.

Feel free to pick up your pet’s prescriptions at our clinic or order refills online.

Pain Management and Control


We now know that animals experience pain in much the same way as people. We use our knowledge of pain medication and pain relief strategies to prevent and manage pain in pets, both before and after surgery and in the event of an injury or infection. We can also ease pain caused by chronic disease, such as arthritis.

Ask us about our pain management options and plans, which we will tailor to your pet’s medical condition and individual needs. We also offer acupuncture and chiropractic services, which can help control pain in some pets.

Pet Health Resources


Has your pet been diagnosed with a condition that you are unfamiliar with? Are you interested in learning more about how a particular drug works? Would you like more information or advice on behavior, nutrition, or administering medications? We are always here to discuss these topics and more, but sometimes you may want to investigate or explore on your own, which is why we provide an extensive collection of pet health information.

Considering the wide availability of information on the Internet, it can be difficult to differentiate between what’s trustworthy and what’s not. The Pet Health section of our website contains accurate, current, and reliable information on a wide variety of topics. Feel free to search through our articles, educational programs, tips, and videos, and contact us with any questions you might have.

Book/Video Library


Whether you’re looking for more information on selecting the right pet, improving your pet’s behaviour, or helping children through the loss of a pet, you can find answers here. Feel free to browse our collection of books and videos on pet health and pet care issues. You can also watch videos in our client education room. Please ask us if you have any questions or concerns about the information you find.

Microchip Pet Identification


Imagine if your dog or cat got lost. You’d want to give him or her the best chance of getting home. With microchipping, you can.

Microchipping is a safe, permanent way to identify your pet in case he or she becomes lost. A microchip, which is a tiny device about the size and shape of a grain of rice, is placed just under the loose skin at the back of the neck. When a lost dog or cat without an ID tag is found, a veterinarian or veterinary technician will use a handheld microchip scanner to check for a chip. If the pet has one, it will transmit its ID number to the scanner via a low-frequency radio wave. The veterinary hospital or shelter then calls the chip manufacturer, retrieves the pet owner’s contact information, and calls the owner.

Even the most responsible pet owners can’t always guarantee their pet won’t get lost. A leash could break or slip out of your hand, a pet could push through a screen door or window, or a contractor or friend might accidentally leave a door or gate open.

We recommend that you use a microchip, along with a collar and ID tag, to identify your pet. An ID tag is still a reliable identification method. Pets that have tags with current contact information are more likely to not end up in shelters and tend to get home faster than those without tags. However, collars and ID tags aren’t permanent and can be removed (overnight or for grooming); pets can also lose them. With a microchip, your pet will have a much better chance of being identified and returned to you. Pets without microchips that end up in shelters may be adopted out to another family or even euthanized.

Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.

We can microchip ferrets, rabbits, birds, and other companion animals, too!